i just tried like 5 different restore points none work it says please pick another restore point whats the problem also i have used the cds and that stupid symantec thing comes up then it says please contect such and such if the problem presists...i did a dir/w and a file called ghost is there among others and thats the symantec program it has like partitions and stuff. the cds that came with the pc say (model t2825 the restore cd is provided by emachines and gives a complete backup of the software that was preinstalled on the pc at the factory.....etc.) i just want to start over. should i just take it to a shop like radio shack and have them do it