My Zune 30 is frozen. What should I do? Follow these steps: 1. Disconnect your Zune from USB and AC power sources. 2. Because the player is frozen, its battery will drain—this is good. Wait until the battery is empty and the screen goes black. If the battery was fully charged, this might take a couple of hours. 3. Wait until after noon GMT on January 1, 2009 (that's 7 a.m. Eastern or 4 a.m. Pacific time). 4. Connect your Zune to either a USB port on the back or your computer or to AC power using the Zune AC Adapter and let it charge. Once the battery has sufficient power, the player should start normally. No other action is required—you can go back to using your Zune! talk about a cross your fingers fix