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Posted

A friend of mine gets an error message on his desktop when he turns on his pc.

There is a pic of it below.

He just wanted to know how to stop it from appearing.

He went into msconfig and unticked all the options in there...but it still comes up.

What could it be, and how do you get rid of it?.

He checked for viruses and found none.He tried to fix the problem by upgrading to internet explorer 7 but that didn't help either.

Any help would be greatly appreciated.

 

 

 

94400358cn0.jpg

Posted

This is a farely vague and generic error message. We're going to need more details to help- start by seeing if he remembers what he installed or changed about the system immediately before this started appearing?

Posted

Ok i will ask him what the last program was that he installed. Maybe it has some sort of feature that automatically wants him to connect to the net or something.

Posted

It's nice when Winders has such vague error messages that mean next to nothing to the average user (or even to an experienced user).

Posted

If you click send error report Microsoft will come to you house with a tech team to fix the problem within the next 18-22 years. No joke.

Posted

I haven't used Explorer as my shell/file manager in years, but I can probably attribute this to a problem with something linked to Explorer.

Have him run CHKDSK C: /F which will tell him it needs to be done on a reboot. Have him reboot and let it run. Rinse and repeat.

Next, run a defrag on the C drive.

As a final step, you should create a new shortcut in Documents & Settings\All Users\Start Menu\Startup and set the target as drwatson. This SHOULD detect a fault in Explorer either the first time, or after you close the error box (In which case Explorer should try to start itself again)

Posted

Just turn off error reporting and the message will never appear again.

Posted

Cinder, just out of curiosity, what file manager do you use?

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