Not impressed with Purolator

[ken_cinder]

I've never had something take this goddamn long from Newegg...

 

2011-02-17 06:27:00 PM Left via VANCOUVER, BC depot

2011-02-17 06:01:00 PM Shipment In Transit via VANCOUVER, BC depot

2011-02-17 06:00:00 PM Picked up by Purolator via VANCOUVER, BC depot

2011-02-17 10:10:00 AM Shipment In Transit via SEATTLE, WA depot

2011-02-15 07:24:00 PM Left via LOS ANGELES - LAX depot

 

So it takes less than 2 days to get from LA to Vancouver, AND leave the Vancouver depot, but it's the end of 3 business days later and it's STILL not here? Monday was a holiday.

 

I r not fucking impressed.

[emsley]

I'm not sure of how america/canada shift stock about a few of their county's are bigger than England...

Total mind fuck.

[ken_cinder]

Cargo planes and Trucks (Or as you call them there, Lorries)

 

2011-02-24 02:05:00 PM Attempted Delivery - Receiver Unavailable via BARRIE, ON depot

2011-02-24 08:32:00 AM On vehicle for delivery via BARRIE, ON depot

2011-02-23 08:01:00 PM Left via TORONTO SORT CTR/CTR TRIE, ON depot

2011-02-23 07:28:00 PM Shipment In Transit via TORONTO SORT CTR/CTR TRIE, ON depot

2011-02-23 07:27:00 PM Picked up by Purolator via TORONTO SORT CTR/CTR TRIE, ON depot

2011-02-17 06:27:00 PM Left via VANCOUVER, BC depot

2011-02-17 06:01:00 PM Shipment In Transit via VANCOUVER, BC depot

2011-02-17 06:00:00 PM Picked up by Purolator via VANCOUVER, BC depot

2011-02-17 10:10:00 AM Shipment In Transit via SEATTLE, WA depot

2011-02-15 07:24:00 PM Left via LOS ANGELES - LAX depot

 

Funny...I'm home.

[echoman]

That sucks man, I live 25 mins away from a Newegg warehouse so I get things within 2 days. Its heaven

[PurolatorHelp]

I've never had something take this goddamn long from Newegg...

 

2011-02-17 06:27:00 PM Left via VANCOUVER, BC depot

2011-02-17 06:01:00 PM Shipment In Transit via VANCOUVER, BC depot

2011-02-17 06:00:00 PM Picked up by Purolator via VANCOUVER, BC depot

2011-02-17 10:10:00 AM Shipment In Transit via SEATTLE, WA depot

2011-02-15 07:24:00 PM Left via LOS ANGELES - LAX depot

 

So it takes less than 2 days to get from LA to Vancouver, AND leave the Vancouver depot, but it's the end of 3 business days later and it's STILL not here? Monday was a holiday.

 

I r not fucking impressed.

 

This is Vincent with Purolator Customer Care Team. If you require any help with your shipment, you can contact me at customer.care@purolator.com and I'll look into the situation for you.

 

Vincent

Customer Care Team

Email: customer.care@purolator.com

 

Follow us on Twitter:

http://twitter.com/purolatorhelp

 

Visit us on:

www.purolator.com

[emsley]

Did you mail them this topic Cinder?

Maybe Purolator should do what it says on the tin before resorting to bullshit "off community" forum joing to solve these problems. CHEEKY BASTARDS.

[ken_cinder]

I probably should, it got here yesterday though.

 

The bad part? I was home all day and my tracking was updated to say that delivery was attempted. Nobody came to my door, and there was no notice left. Delivery was not attempted at the right house, if it was attempted at all...nothing wrong with the address on my package.

 

I check tracking to see it was left with "Darlene at Reception at Quick Print". I'm like "Why the hell do they have my package!?"

 

Turns out Quick Print is a Purolator place too. They didn't have my correct phone number on file though, so if I hadn't called them I'd have likely never gotten my package!

 

Oh and they have people who check search spider stuff for negatives. Canada Post does too, we got a CP rep on another forum I'm at after a thread was started that amounted to dozens of us showing eachother our complaints awhile back.

[Weirdy]

That sucks man, I live 25 mins away from a Newegg warehouse so I get things within 2 days. Its heaven

I live a few hours from the city of industry and I can get shit in a day with the cheapest (UPS) shipping.